Disclaimer

Last Updated: August 2026

1. General Information

The information provided by Gati Express Logistics Packers And Movers ("we", "us", "our") on our website and in our communications is for general informational purposes only. All information is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.

2. Not Professional Advice

The content on our website and in our quotations does not constitute professional advice. You should always consult with appropriate professionals for specific advice tailored to your situation before making decisions based on our information.

3. Limitation of Liability

In no event shall Gati Express Logistics Packers And Movers, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our website
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

4. Transit and Delivery

Estimated Times:

All transit times provided are estimates based on normal conditions and are not guaranteed. Actual delivery times may vary due to factors beyond our control including but not limited to:

• Traffic conditions and road closures
• Weather conditions and natural disasters
• Government restrictions and checkpoints
• Vehicle breakdowns or mechanical issues
• Strikes, riots, or civil unrest
• Pandemics or health emergencies

5. Valuation and Insurance

• Without Insurance: Our liability is limited to ₹50 per kilogram for lost or damaged goods unless transit insurance is purchased
• With Insurance: Coverage is subject to insurance policy terms, conditions, and exclusions
• Undeclared Valuables: We are not liable for loss or damage to cash, jewelry, precious stones, important documents, or other valuables that were not declared in writing before packing
• Electronic Items: We are not responsible for internal damage to electronic items, appliances, or machinery. Only external physical damage is covered

6. Packing Materials

While we use industry-standard packing materials and techniques, we cannot guarantee that items will not be damaged during transit. Fragile items should be specially declared and may require additional packing at extra cost.

7. Third-Party Services

Our services may involve third-party vendors (transportation partners, warehousing facilities, insurance providers). We are not responsible for the acts, omissions, or negligence of third-party service providers, though we will assist in resolving issues.

8. Website Use

No Warranty:

Our website is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of content

Website Availability:

We do not warrant that our website will be uninterrupted, secure, or error-free. We are not responsible for any technical issues, data loss, or service interruptions.

9. External Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

10. Customer Responsibilities

Customers are responsible for:

• Providing accurate and complete information about goods to be moved
• Declaring all fragile, valuable, and special items
• Removing cash, jewelry, important documents, and valuables before packing
• Obtaining necessary permissions from housing societies and building management
• Ensuring parking availability at pickup and delivery locations
• Being present or authorizing a representative at both locations
• Inspecting goods upon delivery and noting any damage

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, floods, fire, accidents, strikes, lockouts, government restrictions, road blockages, pandemics, war, or terrorism.

12. Pricing and Quotations

• Quotations are estimates based on information provided by customer
• Final charges may vary based on actual volume, weight, and services required
• We reserve the right to revise prices due to changes in fuel costs, tolls, or other operational expenses
• Quotations are valid for 15 days unless otherwise specified

13. Indemnification

You agree to defend, indemnify, and hold harmless Gati Express Logistics Packers And Movers and its employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these terms or your use of our services.

14. Governing Law

This disclaimer shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

15. Changes to Disclaimer

We reserve the right to modify or update this disclaimer at any time without prior notice. Your continued use of our services after any such modification constitutes your acknowledgment of the modified terms and agreement to abide by them.

16. Contact Information

If you have any questions about this disclaimer, please contact us:

Gati Express Logistics Packers And Movers
Plot: 505, Main Palam Vihar Road, Near Seema Hospital,
Bijwasan, New Delhi, India - 110061
Phone: +91-7303452561
Email: info@gatixpresslogisticindia.com
GST: 07EEFPK2708G3ZL

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This disclaimer is part of our Terms and Conditions and forms an integral part of the service agreement.